Before the ride
Confirm the vehicle, registration number and driver shown in your booking before getting in. Share your live trip with someone you trust when needed.
Safer rides start before pickup.
Simple checks and Vrides safety tools help you stay informed from booking confirmation to drop-off.
Start with verification
Use the trip OTP only after the correct driver and vehicle arrive. Never share an OTP over an unsolicited call or message.
During your journey
Follow the route and live trip status in the app. Use private calling to coordinate without unnecessarily exposing personal contact details.
Get help
Use SOS for an urgent safety concern. For non-emergencies, contact Vrides Support through in-app or website chat and voice support.
NEED ASSISTANCE?
Contact support →