LEGAL & PRIVACY

Privacy Policy

This policy explains how Vrides handles information across its customer app, driver app, website and related services.

Effective: 26 August 2026

Who we are

Vrides connects customers with driver partners and provides ride booking, trip management, payments, safety and support services.

Information we collect

Account, profile, ride, delivery, driver, vehicle, device, usage and support information needed to operate Vrides. We may collect precise or approximate location with permission, including background location from drivers while online or completing a trip.

How we use information

We use information to provide ride booking, matching, navigation, trip tracking, payments, receipts, safety, fraud prevention, account verification, service communications and customer support.

How we share information

Customers and drivers receive the limited information required to complete a booking. We may use payment, mapping, communications, cloud hosting and verification providers. We do not sell personal information.

Your choices and rights

You can manage device permissions and certain account information in the apps. You may request access, correction or deletion of personal information, subject to identity verification and applicable retention obligations.

Data retention and security

We retain information only as long as needed for the service and for legal, tax, accounting, fraud-prevention and safety obligations. We use administrative, technical and organisational safeguards.

Contact us

Email vridesforyou@gmail.com, call +91 91214 45678, or visit our support page.