Before contacting us
Include the phone number registered with Vrides, whether you use the customer or driver app, the trip ID when relevant, and a short description. Never send passwords, OTPs, card numbers or banking credentials.
Rider support
Help with bookings, pickup or destination details, fares, payments, cancellations, lost items and completed trips.
Driver support
Help with account approval, documents, going online, ride requests, navigation, earnings and withdrawals.
Account and sign-in
Help with OTP sign-in, phone-number changes, profile updates, blocked access and account deletion requests.
Safety and privacy
Report a safety concern, request trip assistance, or ask how your location and personal information are handled.
Contact Vrides
Email: vridesforyou@gmail.com
Phone: +91 91214 45678
Support requests are reviewed as quickly as possible. Response times may vary by request type.
Emergency assistance
If anyone is in immediate danger, contact local emergency services first. Vrides support cannot replace police, ambulance, fire or other emergency services.